Privacy Notice
Effective : 21 January 2021
SCOPE
OF THIS NOTICE
Please read this privacy notice carefully
to understand our policies and practices regarding your Personal Data and how
we will treat it. In this Policy, the terms “we,” “us,” and “Rich group” are
references to Rich Precision Tools Co., Ltd. and all its subsidiary companies
doing business under the Rich Precision Tools Co., Ltd.
The term “you” and its derivatives
refer to customers, vendors, partners, employees, associates, and other
stakeholders of Rich Precision Tools Co., Ltd.
This Notice covers both our online and
offline data collection activities, We strive to ensure that all personal information collected from customers,
vendors, suppliers, employees, associates, and other stakeholders are processed
in accordance with the general principles of transparency, legitimate purpose,
and proportionality.
This Notice provides important information in the following areas:
1. Sources of Personal
Information
We may collect and store your personal information
in a variety of ways:
§ When you purchase
or avail any of our products, services, promos, activities, and events;
§ When you interact
with our sales or customer care agents, reservation officers and specialists
through email, phone, chat services, or face-to-face meetings;
§ When you submit
information through manual forms, and online forms on our digital assets or
contact us through any of our social media accounts;
§ When you
register, maintain, or use our digital platforms, including our mobile apps;
§ When you provide
personal information in relation to inquiries, requests, and complaints;
§ When you respond
to surveys, promotions, and other marketing and sales initiatives;
§ When you are
referred to us by third parties or business partners; and
§ When you submit
your personal information to us for any other reason.
Personal information other than
yours
When you disclose to us personal information of another person (e.g., your
dependent, spouse, children, and/or parents), you attest that consent has been
obtained from that person to disclose and process his/her personal information
in accordance with this policy.
2. Use of Personal
Information
General uses of your personal information.
We
may use your personal information in a variety of ways, including but not
limited to:
§ Providing you
with product and services that you have requested, including customer support;
§ Enhancing your
customer experience by delivering product services that match your preference
and needs;
§ Communication of
relevant services, advisories, and responses to your queries, requests, and
complaints;
§ Providing you
with information about our products and services which may be of interest to
you;
§ Compliance with
the requirements of the law and legal proceedings, such as court orders, and
legal obligations; prevention of imminent harm to the public; and ensuring
public security, safety, and order;
§ Prevention,
detection, and investigation of crime, including fraud and money-laundering,
and analysis and management of other commercial risks; and
§ Processing of
information for statistical, analytical, and research purposes.
When you are a vendor, prospective
vendor, or contractor
§ Conduct of
appropriate due diligence checks;
§ Evaluation of
your proposal and conduct of corresponding background checks;
§ Assessing your
viability as a vendor and processing your accreditation;
§ Communicating to
you matters related to our required products and services; and
§ Performing other
actions necessary or desirable in the implementation of our contract.
When you apply for employment or
become our employee
§ Conduct of
appropriate background investigation, reference checks, pre-employment medical
examination and interviews;
§ Processing of
your compensation, allowances, expense reimbursement and monitoring your
attendance and leaves;
§ Your enrollment
in our benefit programs which may include health insurance, medical insurance,
retirement plan and social security;
§ Assisting you in
your professional development through performance management, career
development, seminars, workshops, and training;
§ Making you part
of our employee engagement activities and programs, such as events, employee
surveys, and incentives and discounts offered subject to approval of
management;
§ Compliance with
our obligations under the law as required by government organizations and local
government units; and
§ Facilitation,
upon separation with the company, of your exit interview, clearances, and other
procedures necessary to process your final pay.
When you are our shareholder
§ Administration of
the relationship such as identification verification;
§ Communicating the
company’s performance including products and services as well as changes in
polices, terms and conditions through various applicable channels.
3. Disclosure of
Personal Information
Depending on the product and service concerned and
purpose set out in this policy
§ Our employees and
officers;
§ Professional
advisers such as lawyers and auditors;
§ Insurers and
credit providers;
§ Banks, credit
card companies and their respective service providers;
§ Suppliers or
subcontractors; third-party service providers; consultants that have been
contracted by Rich group to provide financial, technical, administrative, and
support services such as information technology, payroll, accounting, sales
administration, procurement, training, background investigation, and other
services, such as but not limited to allowing users to have access to and enjoy
other features of our digital platforms;
§ Any third-party
business offering goods and services or other marketing and promotional
programs, where you have provided your consent;
§ Members of our
group of companies or our subsidiaries and affiliates;
§ Our holding
company Rich Precision tools and all its subsidiaries and affiliates; and
§ Our joint venture
and alliance partners.
Legal and statutory compliance
§ To the extent
that we are required to do so by applicable laws, rules, and regulations;
§ In connection
with any ongoing or prospective legal proceeding;
§ To the buyer or
prospective buyer of any business or asset that we are contemplating to sell;
§ To clients and
customers availing of our products and services;
§ To any person who
we reasonably believe may apply to a court or other competent authority for
disclosure of such personal information where, in our reasonable opinion, such
court or authority would be reasonably and is likely to order the disclosure of
such personal information;
§ Any company with
which we share information about you for the above purposes is contractually
required to comply with confidentiality standards, undertake to respect any
individual's right to privacy, and comply with the Data Privacy Act. We also
require that these organizations use this information only for our purposes and
follow our reasonable directions with respect to this information. This
includes organizations which handle or obtain personal information as service
providers for Rich group.
4. International
Data Transfer
§ CLOUD SERVICES
Information that we collect may be
stored and processed in and transferred between any of the countries which host
the cloud services we utilize, i.e., Microsoft Office 365, Amazon Web Services,
Salesforce, in accordance with this policy.
§ INTERNET
Personal information that you
publish or submit for publication on our website may be available, via the
internet, around the world. We cannot prevent the use or misuse of such
information by parties other than those mentioned in no. 3 above.
5. Retention and
Disposal of Your Personal Information
We will retain documents (including electronic
documents) containing your personal data:
§ To the extent
that we are required to do so by law;
§ To the extent
required by or pursuant to our contract; and
§ If we believe
that the documents may be relevant to any ongoing or prospective legal
proceedings in order to establish, exercise, and defend our legal rights
(including providing information to others for the purposes of fraud prevention
and reducing credit risk).Thereafter, your personal information shall be
disposed or discarded in a secure manner that would prevent further processing,
unauthorized access, or disclosure to any other party or the public.
6. Accessing and
Updating Your Personal Information
You may instruct us to provide you with any personal information we hold
about you, subject to providing us with appropriate evidence of your identity.
Accessing your personal information
§ We may withhold
personal information that you request to the extent permitted by law.
§ You may instruct
us at any time not to process your personal information for marketing purposes.
§ You will be asked
to expressly agree in advance to our use of your personal information for
marketing purposes, or we will provide you with an opportunity to opt out of
the use of your personal information for the same purpose.
If the personal information that we hold about you needs to be corrected or
updated, Rich group shall make all reasonable efforts to ensure that data
collected is current, complete and accurate.
7. Protecting Your
Information
We take precautions to protect your information. When you submit sensitive
information via any of our official websites, such information is protected
both online and offline.
8. Updates to the
Policy
As part of our efforts to safeguard and ensure the security and protection
of your personal information, Rich group amends this privacy policy from time
to time. Rich group may also update this policy to apply changes due to new
laws and regulations affecting the Data Privacy Act, as well as changes in our
business operations and environment. Any update will be posted on Rich
Precision Tools corporate website so that you are informed of the latest policy
update.
9. Withdrawal of
consent
If you wish to withdraw the consent you’ve given for any or all purposes
set out in this policy, you may send your detailed request to Richtool@ksc.th.com.
How to Contact Us
For comments,
questions, or requests relating to this privacy policy or complaints in
relation to your rights under this privacy policy, you may get in touch with:
RICH PRECISION
TOOLS CO., LTD. (HEAD OFFICE)
220,222,224 Soi.Rangsit-Pathumthani 2, Prachathiphat, Thanyaburi, Pathumthani,
Thailand. 12130
(+66) 2958 1367
Richtool@ksc.th.com